Frequently Asked Questions

Ordering FAQs

1. Do you offer FREE shipping?

YES! Shipping is FREE** for most locations across Canada when you order $100 or more (up to 8Kg). For orders less than $100, shipping is simply a flat rate $9.99 (up to 8Kg).

  • If your order is greater than 8Kg, it's just $1 more per additional Kg.
  • **Extreme remote locations (e.g. air-stage offices) are excluded. See shipping policy for full details.

2. How long will it take for me to receive my order?

Delivery time will depend on your location. In general, orders destined for major city centers within Ontario, Quebec, and Mantoba are delivered within 1-2 business days. Most other locations are delivered within 3-5 business days. As part of the checkout process, you will be provided with an ESTIMATE of delivery time.